Google+ didn’t really pan out. But we were already getting bored with Facebook in 2011, long before concerns about fake news and Russian bots.
Resolved: People, for whatever reason, tend to view Google as less of a brand and more of a utility.
Suggested reasons: Google is, in fact, utilitarian. It’s under-branded to the extreme, and even its logo is generic. Before anyone had Google accounts or Gmail, we were already using “google” as a verb. The lack of flash, the absolute dearth of iconography…the lame font and funny multi-colored name, these things are disarming almost to the point of making you forget that Google wants each and every bit of your personal information even more (perhaps) than Facebook.
Facebook is nothing if not a brand. Rightly or wrongly, we think we get what Mark Zuckerberg is all about, and that necessarily flavors our understanding of his company’s ethics, ambition, and culture.
I said last week that when I’m using Google+, I don’t feel like I’m in some proprietary fishbowl circa 1990s AOL. Google…
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